Back to PianoEncyclopedia.com »
Our Customer Care Center
Browse all help topics
Contact Support
Submit a ticket
Help
»
The Logic Behind Music Digital Home-Study Course
»
Troubleshooting
How do I use the 24 hour help desk and/or submit a support ticket?
Cannot install Apps that are not from Mac App Store
Downloaded file is "corrupt".
I cannot hear any sounds
My license code does not work
Using the Course
How can I bookmark a page?
How do I find the bonuses?
How do I find and use the interactive parts of the course?
How do I navigate the course?
How to Print?
About the Course
What are the System Requirements?
What do I need to know to be able to follow the course?
Can I install the course in multiple computers?
Install & Setup
How do I log-in to the community for the first time and activate my Gold Membership?
How do I activate my license?
How do I install The Logic Behind Music?
How do I download The Logic Behind Music?
How to access the Sight Reading Training Suite?
Shipping
How long does shipping take?
Music Related Questions
I have a music question that is not here.
Ordering online
Can I pay by Paypal or Credit card?
How do I pay with a bank transfer?
How do I complete my order for The Logic Behind Music?
Can I pay by Check, Money Order, or Bank Transfer?
Is it safe to order online?