Back to

Our Customer Care Center

Is it safe to order online?

Yes! Ordering at is safe. Our web servers use advanced security measures to protect the data of our customers. You can order online with confidence.

How we Protect Your Personal Information

The Piano Encyclopedia uses the world-wide trusted reseller FastSpring E-Commerce (, Secure Sockets Layer (SSL) Technology, VeriSign data encryption, and industry standard firewalls, to ensure that your personal information is safe. Order with confidence.


Secure Sockets Layer (SSL Technology)

The Piano Encyclopedia uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.



VeriSign Secured
VeriSign, Inc. is a technology company that specializes in data encryption and e-commerce. It is one of the most recognized companies for certifying that a website is secure and encrypted. With VeriSign, you can feel confident shopping on our website!


FastSpring - Information Security & Compliance

Trusted Commerce

We use FastSpring E-Commerce (, a world-wide trusted reseller that uses advanced security systems to ensure that your personal information is safe.

You can also find verification of this certificate on some secure pages, like our checkout and billing pages. While on one of these pages, simply click on the key or lock image in the bottom bar of your browser window. A window will appear with our site security information from our trusted reseller FastSpring E-Commerce (

Look for a key or lock icon at the bottom or top of your browser window.


Industry Standard Firewalls

The Piano Encyclopedia servers are protected by secure firewalls—communication management computers specially designed to keep information secure and inaccessible by other Internet users. So you're absolutely safe while you shop.

SSL Technology, VeriSign, FastSpring E-Commerce, and Industry Standard Firewalls all work together to ensure your privacy and to assist in protecting your personal data.

Order now with confidence.