Shop with Confidence
Read below to learn how we take care of your personal information. Shop with confidence!
How We Protect Your Personal Information

The Piano Encyclopedia uses the world-wide trusted reseller FastSpring E-Commerce (, Secure Sockets Layer (SSL) Technology, VeriSign data encryption, and industry standard firewalls, to ensure that your personal information is safe. Order with confidence.

Secure Sockets Layer (SSL Technology)

The Piano Encyclopedia uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.


VeriSign Secured
VeriSign, Inc. is a technology company that specializes in data encryption and e-commerce. It is one of the most recognized companies for certifying that a website is secure and encrypted. With VeriSign, you can feel confident shopping on our website!

FastSpring - Information Security & Compliance

Trusted Commerce We use FastSpring E-Commerce (, a world-wide trusted reseller that uses advanced security systems to ensure that your personal information is safe.

You can also find verification of this certificate on some secure pages, like our checkout and billing pages. While on one of these pages, simply click on the key or lock image in the bottom bar of your browser window. A window will appear with our site security information from our trusted reseller FastSpring E-Commerce (

Look for a key or lock icon at the bottom or top of your browser window.

Industry Standard Firewalls

The Piano Encyclopedia servers are protected by secure firewalls—communication management computers specially designed to keep information secure and inaccessible by other Internet users. So you're absolutely safe while you shop.

SSL Technology, VeriSign, FastSpring E-Commerce, and Industry Standard Firewalls all work together to ensure your privacy and to assist in protecting your personal data.

Refunds and Returns Policy

We want you to be delighted with The Piano Encyclopedia's courses.

Even after your payment you still have 60 full days to test the course and ask for your money back if for any reason or no reason at all you are unsatisfied. It's that simple. No forms to fill. No questions asked.

Customer satisfaction is our top priority. We receive very few refunds, but when we do, they are handled promptly and courteously. Different from other websites, we will refund you the full purchase price, including shipping charges- which means that you will get 100% of your money back. If we ask you to return the materials to our offices, we'll even pay for return shipping.

Order now with confidence.

Privacy Policy

The Piano Encyclopedia doesn't like it when someone gives away our personal information and neither do you! That's why we don't rent, sell or share your personal information with anyone. Our Privacy Policy details how your personal information is collected and how your personal information may be used.

Read More About the Privacy Policy

Thanks for shopping with confidence!

Have questions? Prefer to order by Phone? The Piano Encyclopedia's Customer Care Staff is happy to help!
Call us Toll Free:

1-888-600-8481 or
Access The Piano Encyclopedia's Customer Care Center